Effective Date: 24/06/2025

At Quick Taxi Brugge, we strive to provide reliable and timely taxi services for all our customers. To ensure smooth operations and fairness to our drivers and clients, please read our Cancellation & No-Show Policy carefully.

Cancellations:

• How to Cancel:
  If you need to cancel your booking, please notify us as soon as possible by phone at +32 479 390 222 or email info@quicktaxibruuge.com.

• Cancellation Timeframe:
  To avoid any cancellation fees, cancellations must be made at least 1 hour prior to the scheduled pick-up time.

• Cancellation Fees:

  • Cancellations made more than 2 hour before the scheduled pick-up: No fee

  • Cancellations made within 2 hour of the scheduled pick-up: 50% of the fare may be charged

  • Cancellations made after the driver has arrived at the pick-up location or failed to show: Full fare may be charged

No-Show Policy:

• A no-show occurs when the passenger fails to be present at the agreed pick-up location at the scheduled time without prior notice.

• In the event of a no-show, Quick Taxi Brugge will wait for 5 minutes past the scheduled pick-up time.

• After this waiting period, if the passenger has not arrived or contacted us, the booking will be canceled and a no-show fee equal to the full fare will apply.

• To avoid no-show charges, please ensure you are ready and available at the agreed pick-up location on time.

Important Notes:

• Refunds for cancellation fees are subject to review and may be considered in exceptional circumstances.

• Repeated cancellations or no-shows may result in restrictions on future bookings.

• We appreciate your understanding as these policies help us maintain a high standard of service and fairness to our drivers.

Thank you for choosing Quick Taxi Brugge. If you have any questions about this policy or need assistance with your booking, please contact us anytime.