Lost & Found Policy

Helping You Recover Lost Items

We will make every effort to locate and return lost items. However, we are not responsible for items left behind

Lost & Found Policy

Effective Date: 24/06/2025

At Quick Taxi Brugge, we understand how stressful it can be to misplace personal belongings during your journey. Our team is committed to helping you recover any items left behind in our taxis as quickly and efficiently as possible.

Reporting a Lost Item:

If you believe you left something in one of our taxis, please contact us promptly with the following details:

  • Your full name

  • Date and time of your ride

  • Pick-up and drop-off locations

  • Description of the lost item

  • Any known details about the taxi or driver (e.g., taxi number, driver’s name)

Contact Us:

📞 Phone: +32 479 390 222
📧 Email: info@quicktaxibruuge.com

Timeframe for Reporting:

To maximize the chances of recovery, please report your lost item within 48 hours of your trip. While we will still assist after that, timely reporting improves the likelihood of finding the item.

What Happens Next:

  • We will contact the driver and inspect the vehicle for the lost item.

  • If the item is found, we will contact you to arrange its return.

  • Items are kept securely until collection or delivery is arranged.

Returning Your Item:

We offer two convenient return options:

  • In-person handover at a mutually agreed public location within Brugge

  • Courier delivery at your expense, especially for valuable or fragile items

To ensure proper handling, proof of identity or ownership may be required.

Unclaimed Items:

Items not claimed within 30 days of recovery may be donated or responsibly disposed of, in line with local guidelines.

Disclaimer:

Although we make every effort to assist in recovering lost items, Quick Taxi Brugge is not responsible for belongings left behind in our vehicles. We encourage all passengers to double-check their seats before exiting the taxi.

Thank you for choosing Quick Taxi Brugge. If you’ve lost something, contact us right away. we’re here to help.